So, one lender has come through for us with flying colours. Fantastic service, great communication throughout the entire process, with a smile. "We want your business".
The other lender has made me jump through hoops. Find out information myself via their website. Contact them to find out updates. In short? Terrible service!
The trouble? I used to work for the bank that is giving me the terrible service. I was a loyal customer for years.
I simply can't believe how badly they are botching this up?
So do I leave that bank, and start fresh? Or give them another chance?